Nominee: Daniel Strachan, Aldi, Yarm Lane, Stockton-on-Tees
On a winter evening in January 2024, Daniel Strachan, a security guard at Aldi on Yarm Lane, Stockton-on-Tees, demonstrated exceptional emergency response skills, proving how invaluable security personnel are in ensuring customer safety beyond mere loss prevention.
At approximately 8.30pm on Monday 29th January last year, an Aldi customer informed Daniel that an elderly gentleman had fallen to the ground in the store’s car park. Daniel immediately went to investigate and found the man conscious but in significant pain.
Acting swiftly, Daniel called the emergency services and provided precise location details to the 999 call handler. He asked for professional advice on moving the man out of the cold and into the store, and with the call handler’s guidance, worked with the other security guard on duty to carefully move the man indoors. He ensured the man was comfortably seated, provided him with a bottle of water and remained with him until the par