Community Heroes Award

Baker Street Quarter Partnership Team

Lodge Security

I am honoured to nominate the Baker Street Quarter Partnership Street Wardens for the Community Heroes Award, recognising their exceptional dedication and tireless commitment to improving the community. The BSQP Street Wardens are an invaluable asset to the community, demonstrating professionalism, empathy, and a deep passion for their work every day.
One of the most striking qualities of the Street Wardens is their ability to connect with a wide range of people, from local business owners to passersby, residents, and vulnerable individuals. They go beyond providing a visible presence; they engage with people in a way that fosters trust and respect. Their approachable, non-judgemental attitude makes them a vital resource for those seeking support, advice, or simply someone to talk to. The empathy and attentiveness they demonstrate truly set them apart, showing their genuine investment in the community’s well-being.
A significant part of their role is supporting vulnerable people, particularly those experiencing homelessness. Working alongside outreach partners, the Wardens take a compassionate, non-enforcement approach, focusing on assistance and connecting individuals to necessary services.. This philosophy has not only helped those in need but also strengthened relationships between the Wardens and the local community, creating a network of trust and mutual respect.
Through their calm and empathetic approach, the Wardens have built meaningful relationships with individuals facing complex challenges. They act as a bridge between the community and service providers, ensuring vulnerable individuals are linked to the resources they require. Far from being an authority figure, the Wardens are a vital support system for those who need it most.
Beyond their work with vulnerable people, the Baker Street Quarter Partnership Street Wardens have proven invaluable in supporting law enforcement and local security efforts through intelligence gathering and sharing. Their strong ties to the community have made them the “eyes and ears” of the area, allowing them to gather crucial information on emerging threats, criminal activities, and safety concerns. This intelligence is relayed to police and neighbouring BIDs proactively, helping tackle criminal activity more effectively.
This intelligence-sharing has been pivotal in addressing pressing issues such as theft and anti-social behaviour. A prime example is their contribution in a high-profile case in which a prolific thief, responsible for a £250,000 crime wave of burglaries in London’s West End, was apprehended and jailed. The Wardens’ timely sharing of intelligence was critical in securing this conviction, demonstrating how their day-to-day work directly contributes to community safety.
In response to a spike in targeted robberies, particularly in the area’s vibrant evening hotspots, the Street Wardens, in collaboration with BSQP, launched a high-visibility night patrol initiative. This involved deploying a dedicated team of Wardens on branded mopeds, equipped with monitored video feeds, to patrol and intercept suspects using intimidation, aggression, and violence. This innovative approach disrupted criminal activity almost immediately, removing the element of surprise that these criminals relied on and halting the problem.
Additionally, the team implemented night patrols on foot and in branded vehicles, ensuring their presence was visible and reassuring to the community. These patrols have proven highly effective in reducing targeted incidents and dispersing anti-social behaviour. The high-visibility presence has served as a deterrent to criminal activity, fostering a sense of security and confidence among businesses, residents, and visitors.
The impact of these proactive measures has been overwhelmingly positive, demonstrating the Wardens’ adaptability and resilience in the face emerging challenges. Their ability to quickly respond to changing circumstances shows their commitment to continuous improvement and their dedication to making the area a safer place.
The collective efforts of the Baker Street Quarter Partnership extend far beyond maintaining safety and order. They have created a supportive environment where all members of the community can thrive. Through their everyday interactions with residents and businesses, as well as their proactive support for vulnerable individuals, the Wardens have established a resilient and inclusive community network.
The dedication and professionalism of the Street Wardens have fostered a sense of security and belonging within the Baker Street Quarter. Their work has made a lasting positive impact on many individuals, ensuring both crime prevention and community support are prioritised. The Wardens have become true heroes in the eyes of the community.
In recognition of their outstanding contributions to the safety and well-being of the area, I believe the Baker Street Quarter Partnership Street Wardens are more than deserving of the Community Heroes Award. Their passion, resilience, and commitment to improving the community make them exemplary representatives of what it means to be community heroes.

Philipe Mambakasa

Nominee: Philipe Mambakasa, Matalan, Wood Green A security guard with ASEL since June 2021,...

Your Shortlist

Nobody Shortlisted

Total Shortlisted: 0